Data Deletion Instructions
Prevents Health Technologies Private Limited
Effective date: 3 November 2026
Effective date: 3 November 2026
1. Purpose
These instructions explain how individuals can request deletion of personal information associated with WhatsApp communications managed by Prevents Health Technologies Private Limited, India.
They apply to WhatsApp communications related to Prevents-MD, Stroke Riskometer, research studies, health assessments, screening programmes, and other supported projects.
2. How to Request Data Deletion
To request deletion of your personal information associated with our WhatsApp communications, please send an email to:
admin@strokeriskometer.com
Use the subject line:
WhatsApp Data Deletion Request
Please include:
We may request additional information where reasonably necessary to verify your identity and protect your personal information from unauthorised disclosure or deletion.
3. What Information Can Be Deleted?
Depending on the circumstances and applicable requirements, you may request deletion of:
We cannot directly delete information retained independently by WhatsApp or Meta. You may manage your WhatsApp account and related privacy settings through WhatsApp.
4. Research and Medical Records
Deleting WhatsApp communication data does not automatically delete information collected as part of a research study, healthcare assessment, or screening programme.
Such information may be subject to separate consent forms, privacy policies, research protocols, and legal retention requirements.
If your request concerns research or medical records, we will direct you to the appropriate project contact or procedure.
5. Stopping WhatsApp Notifications
If you no longer wish to receive WhatsApp notifications from us, you may:
6. Processing Your Request
We will review deletion requests and may contact you for clarification or identity verification.
We aim to process valid requests without undue delay and within any time limits required by applicable law.
If certain information cannot be deleted, we will explain the applicable reasons where appropriate.
7. Contact Information
Prevents Health Technologies Private Limited
Punjab, India
Email: admin@strokeriskometer.com
For more information about how we process personal information associated with WhatsApp communications, please see our WhatsApp Communications Privacy Policy.
These instructions explain how individuals can request deletion of personal information associated with WhatsApp communications managed by Prevents Health Technologies Private Limited, India.
They apply to WhatsApp communications related to Prevents-MD, Stroke Riskometer, research studies, health assessments, screening programmes, and other supported projects.
2. How to Request Data Deletion
To request deletion of your personal information associated with our WhatsApp communications, please send an email to:
admin@strokeriskometer.com
Use the subject line:
WhatsApp Data Deletion Request
Please include:
- Your name.
- The WhatsApp phone number used to receive our messages, including the country code.
- The name of the study, programme, or service, if known.
- A brief description of your request.
We may request additional information where reasonably necessary to verify your identity and protect your personal information from unauthorised disclosure or deletion.
3. What Information Can Be Deleted?
Depending on the circumstances and applicable requirements, you may request deletion of:
- Your telephone number from WhatsApp communication lists.
- Contact information maintained specifically for WhatsApp notifications.
- Message delivery records and communication logs associated with your account.
- Other personal information processed specifically for WhatsApp communications.
We cannot directly delete information retained independently by WhatsApp or Meta. You may manage your WhatsApp account and related privacy settings through WhatsApp.
4. Research and Medical Records
Deleting WhatsApp communication data does not automatically delete information collected as part of a research study, healthcare assessment, or screening programme.
Such information may be subject to separate consent forms, privacy policies, research protocols, and legal retention requirements.
If your request concerns research or medical records, we will direct you to the appropriate project contact or procedure.
5. Stopping WhatsApp Notifications
If you no longer wish to receive WhatsApp notifications from us, you may:
- Contact the relevant study team or programme coordinator.
- Email us requesting that WhatsApp notifications be stopped.
- Block our WhatsApp business account using WhatsApp's privacy settings.
6. Processing Your Request
We will review deletion requests and may contact you for clarification or identity verification.
We aim to process valid requests without undue delay and within any time limits required by applicable law.
If certain information cannot be deleted, we will explain the applicable reasons where appropriate.
7. Contact Information
Prevents Health Technologies Private Limited
Punjab, India
Email: admin@strokeriskometer.com
For more information about how we process personal information associated with WhatsApp communications, please see our WhatsApp Communications Privacy Policy.